The Privacy Policy describes how your personal information is collected, used and shared when you visit Lovine.eu ("website") or make a purchase from the Website.

Personal data is collected and processed by the chief processor of personal data.
For the purposes of this Privacy Policy, a customer is anyone who purchases goods or services from the data controller's website.

Personal data collected

When you visit this website, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and the cookie downloaded to your device. The personal data we collect, process and store is collected electronically, mainly via the website and e-mail. We call this automatically collected information "device information."

The personal data to be processed is the data requested from the customer when ordering (first and last name, delivery address, telephone number, e-mail address, payment card data, contents of the shopping cart). We call this information "order information." 

We use order information to fulfill orders (incl. For sending notifications related to the order), to pay for products, to deliver products, to compile and forward customer offers and news.

The customer is responsible for ensuring that the information provided by him is accurate, correct and complete. Knowingly submitting false information is considered a violation of our privacy policy. The customer is obliged to immediately notify us of any changes in the submitted data.

Lovine.eu is not liable for any damage caused to the customer or third parties caused by the customer's submission of false information.

We have the right to share customers' personal information with third parties, such as authorized data processors, accountants, transportation and courier companies, and transmission companies. The data controller is the controller of personal data. The personal data necessary for making payments are forwarded to the authorized processor Montonio Finance UAB.

We use the device information we collect to identify potential risks and fraud (especially your IP address) and to improve and optimize our website in general (for example, by creating analyzes of how our customers browse and interact with the website.)

Personal data may be transferred to IT service providers if this is necessary to ensure the functionality or data hosting of the online store.

What types of cookies do we use?
Session cookies

Session cookies - temporary cookies - are used every time you visit our website and are deleted after the browser is closed. Temporary cookies are used, for example, to remember your website's language selection and content preferences.

Permanent cookies

Permanent cookies remain on the user's device even after closing the website. Permanent cookies have different expiration periods, and some of them remain in the user's device for days, months, or even years. Permanent cookies are used, for example, to remember the user's preferences.

Third-party cookies

Our site uses third-party cookies to provide higher quality content, collect statistics and serve ads. You can read the third party privacy policy and terms on the cookie manufacturer's page.

List of third-party cookies:

 

How to restrict and delete cookies?
The user can delete cookies stored on the device and prevent cookies from being stored on his device proactively. To do this, the user must change the browser's privacy settings. See your browser's user guide for more instructions.

More information about cookies can be found on the following websites: http://www.allaboutcookies.org/  and http://www.youronlinechoices.com/ee/

Customer rights

If you are a European citizen, you have the right to access the personal information you hold and to have your personal information corrected, updated or deleted. If you have any questions or concerns about this Privacy Policy or data processing, please contact info@lovine.eu.  

If you believe that your privacy has been violated, you have the right to file a complaint data protection inspectorateIf you are domiciled in another EU country, you will find the contact details of the relevant authority from this address.

Privacy Policy Changes
We may make changes to this Privacy Policy and related information to reflect, for example, changes in our practices or other operational, legal or regulatory reasons.

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